National Seating and Mobility Complaints and Reviews

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National Seating and Mobility
Main address: 318 Seaboard Lane 37067 Franklin TN
(615) 595-1115, (615) 595-1750, http://www.nsm-seating.com/pages/contact_us.htm
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  • Aug 04
  • Hospitals, Clinics and Medical Centers, Doctors
  • Defective Loaner Wheelchair
  • 32

National Seating picked up my 3 year old power wheelchair to repair seat lift and tilt features. I was given a loaner wheelchair which turned out to be defective, unsafe, and completely inappropriate. Defective in that seat would not return to horizontal, flat position; lowest position left it at 10 degree incline (meaning had to work against gravity and required additional physical assistance to... Read more

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  • Jul 28
  • Other
  • Madison, Wisconsin
  • Power Chair
  • 38

I when i saw what kind of chairs they had I told Jason Melms NO I did want anything he had told him get me a real wheelchair.He just laughed and said you find 1 I'll get you 1 I went home pullled up 5 different stores with chairs like I've had since I ws put in 1 in 04.when I was told to go thru the OT here I went and he talked to me a bit then went my new chair. My chair is 1 yr and turne 7... Read more

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  • Jun 13
  • Furniture and Decor
  • Vineland, New Jersey
  • Broken Chair
  • 23

I had an accident with my chair i lost complete power and the arm of the controller completely broke i told the person that answered the phone this they just said ok they have someone call me not taking the time to ask me exact details they left it at that when the eepair person called e the next day to tell me they were coming that day which is a friday the tech had no idea it was this bad and... Read more

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  • Feb 09
  • Repairs
  • Stockton, California
  • Technician Service
  • 34

When I first called for repairs this company made me an appt for one week later and told me that I didn't need to provide any authorizations for billing but after I asked if she needed a prescription Julie said if I can get the doctor to submit one it will help get service faster so I did. Then the day before the appt the technician Tom called me and asked what was the problem and after I told... Read more

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  • Aug 19, 2013
  • Auto
  • Norfolk, Virginia
  • Scooter Servce
  • 2
  • 2
  • 56

National Seating and Mobility continues to lie to me about the repairs to my scooter. I told them I was confined to my home because my scooter no longer works. They don't care that I can't go to church or the grocery store or anywhere unless they fix my scooter.I have called them again and again for the past thirty day and got nothing but empty promises and lies. I even went to my local TV... Read more

Was this review helpful? 2 4

  • Nov 03, 2011
  • Hospitals, Clinics and Medical Centers, Doctors
  • Pleasanton, California
  • 4
  • 4
  • 154

This company is by far one of the most unprofessional companies I have ever had the displeasure of working with. The technician damaged my husband's wheelchair not once,but 3 separate times. He also would come into the house and if my husband was alone, he would have a total mean attitude with him, acting like fixing his chair was an inconvenience, making snide comments about my quadriplegic... Read more

Was this review helpful? 11 2

  • Aug 04, 2008
  • Health and Beauty
  • Dallas, Texas
  • Durable Medical Equipment
  • 16
  • 16
  • 208

San Antonio company National Seating and Mobillity is a ripoff ***-artist. You order equipment and they ask you to pay the bill up front. You do to get the much needed medical equipment. The company in turn bills your insurance. The insurance pays the company X amount of dollars and and they repay you only the amount of the difference that they feel in insurance should have paid. This is called... Read more

Was this review helpful? 12 9
 
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