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Why are you holding my batteries and new tires hostage? Why don't you return my calls? Why isn't there someone assigned to answer calls during normal business hours? Why? Why? Why? I sure wish Wright and Fillipis hadn't sold their mobility functions to you. They were a...
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#1116324
My mother is close to 91 years old, and it took almost a month after we contacted the company before they came to "measure" her. After the measurements we paid for the chair IN FULL--and over a month later the chair was delivered--WRONG. It has now been another month,...
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danflowers_16
danflowers_16

I'm wondering if you have any idea what the process is for a wheelchair to be built to fit someone it's not an overnight process by any means and Jeff absolutely works hard to...

1.2
Product
I didn't like
  • Extremely slow process
  • Staff
#1097489
My current motorized wheelchair (Jazzy) broke down on Wednesday night, June 28, 2017. I have been working with the Tech at NSM in Lexington, Kentucky [2025 Leestown Rd, Lexington, KY 40511. Phone: (859) 381-1440] (Bob Jones) for 4 years. So, I called him and told him...
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1.0
I didn't like
  • Treated unfairly
  • Staff
  • Customer service
#1087568

National Seating And Mobility - These people are awesome Jeff andJ come through for m

National Seating And Mobility
#1099990
5.0
Details
I've had nothing but positive experiences with National Seating & Mobility Jeff has been always willing to come up and follow up with my wheelchair and adjusted no matter what I need now they've come through with a bathroom bridge and a power assist for my wheelchair I couldn't be more happy with this company and their employees I highly recommend them
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National Seating And Mobility - Unresponsive, unreliable and disorganized

National Seating And Mobility
#1075913
1.3
Details
Every time I try to get a part from this company something fails and I have to call them 18 times to get the problem solved
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National Seating And Mobility - Death

National Seating And Mobility
#1061386
1.4
Details
The place where customer service goes to die and finger pointing is the norm they really have no sense of urgency and really dont care about your needs you are better off going to home depot buying a wheel barrel and making that work as a wheelchair there is no internal quality control everyone there just comes for a pay check they are filled with fake promises and excuses
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National Seating And Mobility - Communication

National Seating And Mobility
#1055476
3.4
Details
My wheelchair needs a simple fix and I can't get through to anyone. The last time I needed something done I drove their and screamed at the top of my lungs. That got there attention... but should I really have to do that...
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Wheelchair error code, completed shut down of chair. They came out to get the chair. Everyone from Eric, Leonard, Jennifer , Anna and Annie the processor have been very receptive. And good credit should be given to persons behind the scene .
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Anonymous
KEVIN ESLINGER

THIS COMPANY SUCKS!!! I WAS INJURED ON MY SO CALLED NEW CHAIR THAT TOOK ME 8 MONTHS TO GET AND MY LEG WAS INJURED ON SHARP PROTRUDING METAL THAT BROKE OPEN MY SKIN AND NOW I H...

5.0
#1080454
I've been dealing with these incompetent fkg morons for 10 years! They're anything but professional. There's ABSOLUTELY NO internal communication. Calls are RARELY returned and when they are, it's 2-3 weeks LATER!! Typically, I've already resolved the issue by...
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This company is a joke, i do not recommend this company to no one, they take forever and dont communicate with each other on the status of the products. There clients are definetlynot on there best interest. I ordered a chair and it has to be the moet uncomfortable...
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1.0
Product
#1062096
After the first 4 months I was told that my insurance approved my chair and that it was being shipped out for me. That was two *** months ago. Still no chair. In a few more months I smwont even need this chair but all the months when I needed it the most it was not...
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1.0
#1050521
Ordered hospital bed for one of my girls it was not the right bed dr sent them an order to put a hi low mechanism on her sleep safe bed and a bath chair they then mailed me a letter saying they didn't want my business just because I didn't take wrong bed also they...
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A regular hospital bed was ordered it was not safe for my daughter that has seizures rails were to low I have sleep safe bed 2 of them all I wanted was a high low mechanism on each one I was asked to find another provider also my child has a molded seating system hard...
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5.0
#1044769

Contact National Seating And Mobility

Mailing Address:
National Seating & Mobility, Inc.
318 Seaboard Lane Suite 202
Franklin, TN 37067
Phone:
(615) 595-1115
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I had my $16,000 Quantum Q6 ilevel chair for 13 months and put less than 400 miles on it. Both engines were defective and my dealer was fortunately able to get them to cover them under warranty. But I had to pay the labor for installation. I have been hurt quite badly...
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Anonymous
Jane Morton

We have just purchased a Quantum ilevel wheelchair and my husband just cannot steer it very well at all. It seems to have a mind of its own. Anyone out having the same probl...

#1035645