Product: National Seating And Mobility Customer Care Clear all filters (0 of 33 reviews match)
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National Seating had a window of 3 weeks to process my order after the long awaited approval letter arrived. Because they tried to process it after the "end date" of the approval, my shower chair is now denied. In order to rectify the situation, they suggested that I...
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1.0
Broadview, Illinois
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National Seating And Mobility Customer Care
I didn't like
  • How long they took to process an order
#1236809
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Twice now they have set up appointments for repairs and no one came or called. When I called back to find out what happened, they said "Oh, the part didn't come in." Then why did I spend an entire day both times waiting for them. They never return calls. Their message...
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1.0
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National Seating And Mobility Customer Care
I didn't like
  • Making excuses
#1236548
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The Asheville office has horrible customer service.We have been trying for months to get my son a larger shower chair. I finally called medicaid myself. The problem is National Seating and Mobilty have not one time turned in the request for more information on time....
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1.0
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National Seating And Mobility Customer Care
I didn't like
  • Entire process so far
#1194737
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National Seating And Mobility - New Anchorage branch is very disappointing!

They have the worst customer service with zero communication. If you would like to know anything about your chair you have to call them. They never return your calls either. I’ve been getting the run around for months and there short falls shouldn’t trickle down to the customer. I won’t be doing business with them again.
1.0
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Product or Service Quality
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National Seating And Mobility Customer Care
#1171807
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I have been trying to get a new chair for 5 months now.It took 5 months for the paperwork to be submitted to my Doctor. I suffer from a severe pain condition and my current chair hurts me. They don't follow up. They don't keep you informed and they certainly don't care...
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1.0
Product
National Seating And Mobility Customer Care
I didn't like
  • Entire process so far
#1171698
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A couple of weeks ago, I once again had battery problems.Had to take it all the way to Troy, about 1.5 hours travel each way. They checked my scooter thoroughly. Claimed nothing was wrong with it. They even tried to sell me an upgrade. I felt kind of pressured. Why...
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National Seating And Mobility Customer Care
#1139004
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I've had nothing but positive experiences with National Seating & Mobility Jeff has been always willing to come up and follow up with my wheelchair and adjusted no matter what I need now they've come through with a bathroom bridge and a power assist for my wheelchair I...
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Anonymous
Sharon Lamp

What location do you work with? That could make a difference, at least in terms of customer service.In Chicago area, we have three branches, each with their own reputation.(I ...

5.0
Product
National Seating And Mobility Customer Care
#1099990
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I've been dealing with these incompetent fkg morons for 10 years!They're anything but professional. There's ABSOLUTELY NO internal communication. Calls are RARELY returned and when they are, it's 2-3 weeks LATER!! Typically, I've already resolved the issue by...
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Shuggy1110
Shuggy1110

I know where you are coming from. They used to be good and they turned to s_ _ _t. I live in the Fox Valley here in Wisconsin, and there isn't one good store around for us ...

1.0
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National Seating And Mobility Customer Care
#1078785
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National Seating And Mobility - Unresponsive, unreliable and disorganized

Every time I try to get a part from this company something fails and I have to call them 18 times to get the problem solved
1.3
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National Seating And Mobility Customer Care
#1075913
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A regular hospital bed was ordered it was not safe for my daughter that has seizures rails were to low I have sleep safe bed 2 of them all I wanted was a high low mechanism on each one I was asked to find another provider also my child has a molded seating system hard...
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5.0
Product
National Seating And Mobility Customer Care
#1044769
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