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Rest assured mr. triplett we are having the same issues with a brand new wheelchair that is only 7 months old battery parts falling off and foot rest are falling off and it is stuck in turtle mode and wont recline we have been trying to deal with this for over a month my child has missed school, special olympics, doctors appointments, church and we cant get a hold of anybody and the parts are never ordered we are fed up

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Sounds familiar...and they never get anything fixed right. National seating and mobility has terrible customer service

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